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eCounsel group

A boutique firm with unparalleled expertise in business and technology. We have good command of industrial ecology and legal practice, and have undertaken highly regarded cases. Because the small business scope, we pay more emphasis on effectiveness and efficiency, and choose clients with deliberation. The managing partner not only has extensive experiences in various legal issues more over than 20 years, but invests and manages several technology companies. In addition, he always checks each case rigorously. Clients’ business objectives are our primary focus. To achieve the same in the most cost-effective fashion trumps all seemingly sophisticated legal discussions.

The Basic Concept in IT Operations

2016 - 08 - 11

Delta, the second largest airline in U.S, had a computer glitch on Wednesday, canceling 2000 flights and incurring huge losses.

全美第二大航空 Delta 電腦世紀大出包,被迫取消二千多個航班,公司和旅客都承受了鉅大的損失。

妙的是,過去三年它在系統上的投資就已經高達數億美元,光今年到目前為止也有1.5億、也換上了新的CIO,那怎麼會慘成這德性?

就算是AWS也會出包

開始投入IT業未幾,我就從多次痛苦經驗中,學到一件事「再好再貴再國際知名的軟硬體,都會意外暴斃」。所以,從那時起,我就拼了老命研究 redundancy, load-balance, remote-backup, fail-over, high-availability 等觀念,更因為自己向來對事業前途的不安全感,而自始奉行不渝。

有人說,如果Delta早上了AWS就不會出這種事,錯了。這是IT系統的基本架構認知問題,不是用誰家機房或哪家公有雲私有雲的問題;就算上了AWS,如果不事先設好並再三測試standby replica與secondary AZ這些神兵利器,Amazon出包的例子大家沒聽過啊?!

新聞來源:
Delta Air Lines CEO Takes Responsibility for Outage

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